Average Reviews:
(More customer reviews)I ordered on Sept. 6th-an adult extra large Darth Vader costume for a party on Oct 24th on-plenty of time.
Their shipping invoice inside said it was extra large yet they sent a standard. I called them immediately and they
passed me from one to another to get voicemail. I then get a return call a few days later and missed the call-I immediately called back
and was told I can't speak to anyone but who called me originally-they transferred me once again to voicemail-never heard back a week later after I had called yet again, I called and said do not give me this persons voicemail I want this resolved now. This girl reads log and says she will have them send me a return merchandise mailer by email (expedited)in the next three days. I was not sure why an email would then take 3 business days which was actually 5 days since I called on a Thursday she said it could arrive Fri. Mon or Tues.(ridiculous that it was not sent while on phone). I never got the email and called again the following Wednesday to be told that once again they would expedite order and I should have return memo in 3 business days-and couldn't answer if they would eventually send me the correct size-only that they have 3 left in correct size and I said I am not happy this is 3 weeks later and still not resolved they said they couldn't even guarantee getting me the correct size even though they new it was their fault they shouldn't sell out before they get mine returned. But I can not return it until I get their memo-which still as of today Over A MONTH since purchase still have not resolved nor got email. When asked to talk to a supervisor they all told me there isn't one to talk to-RIDICULOUS-really bad company now I can't find an EXtra Large in any stores and am stuck with a family coordinated mess since I have a family of 5 and we were all going coordinated. I am extremely upset and Amazon should not tollerate such poor customer service from a company that is so totally untruthful. I have documentation of all calls via cell phone and their order insert showing I ordered correct size.
back and I told them I refuse to leave another voicemail
Click Here to see more reviews about: Men's Darth Vader Costume With Cape, Belt And Mask, Adult Extra Large
The most iconic villain in film history, this Dark Lord is sure to get recognized at your next costume party. This Adult Darth Vader Star Wars Costume includes a jumpsuit with chest detailing, attached boot tops, a cape, a mask, and a belt.. No Dark Lord can battle Obi-Wan without his Star Wars Darth Vader Lightsaber Toy (sold separately). This is an officially Licensed Star WarsTM Product.Lightsaber not included.
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